About the PSC Connect Network

PSC Connect is a network of experienced and dedicated business insurance specialists who protect the needs of thousands of small to medium businesses across Australia and New Zealand.

The reputation our Authorised Representatives have built is second to none, thanks to the intimate relationships they have with their customers, the insurance industry and their ability to leverage the benefits of being part of an international network when negotiating on behalf of their clients.

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Product Enquiry

To obtain an obligation-free quote or further information, contact your local Authorised Representative:

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The benefits of the PSC Network Partners

While each Authorised Representative is a small, flexible and customer-focused business like the clients they service, they can draw upon the scale of the PSC Network when negotiating on behalf of their customers.

Whether it’s about a claim, a specialised risk or just getting a better premium for their insurance, our Authorised Representatives have the influence that comes with being part of the larger insurance network.

PSC Connect enjoys a stable, ethical and professional reputation within the Insurance industry and through that relationship allows us to negotiate favourable trading terms for our clients. Our extensive business associations allow us to access national and international markets should they be required.

Our success has been built up on our reputation of providing cost effective efficient service across a broad range of insurance products in partnership with our Authorised Representatives and clients.

PSC Connect subscribes to the NIBA Code of Conduct.

We are also committed to the Insurance Brokers Code of Practice and the 12 service standards therein:

1. We will comply with all relevant law
2. We will transparently manage any conflicts of interest that may arise
3. We will clearly tell you if we do not act for you
4. We will clearly tell you about the scope of our covered services
5. We will discharge our duties diligently, competently, fairly and with honesty and integrity
6. We will clearly tell you how our Covered Services are paid for before we provide them and answer any questions you have
7. We will handle any money received in accordance with relevant law and any agreement with you
8. We will ensure that we and our representatives are competent and adequately trained to provide the relevant services and will maintain this competence
9. We will respond to catastrophes and disasters in a timely, professional, practical and compassionate manner in conjunction with any industry-wide response
10. We will ensure that we have an internal complaints and disputes handling process that meets the Code Complaints and Dispute process standards
11. We will support NIBA in promoting the Code and make information on the Code (including how to make a complaint) and our Covered Services readily available to you
12. We will not engage in activity or inactivity that is reasonably likely to bring the insurance broking profession into disrepute.

To obtain a copy of the Code, click here.

To visit the NIBA website, click here.

About the PSC Connect Network

PSC Connect is a network of experienced and dedicated business insurance specialists who protect the needs of thousands of small to medium businesses across Australia and New Zealand.

Help me with my insurance

Product Enquiry

The benefits of the PSC Network Partners

PSC CONNECT HEAD OFFICE